Returns Policy

Returns & Cancellation Policy

Customer satisfaction is very important to us and we want you to be happy with your purchase. If you change your mind about your order from C-Silver Solutions, you can return the product unopened, undamaged and in the original packaging for a full refund, less the original postage cost, up to 14 days from the date of your order.

Products returned and confirmed as faulty or supplied in error will be given a full refund including postage, or a replacement will be sent depending on your preference.

Please contact us by email or using the ‘Contact Us’ form within 7 days of receiving the product if you wish to return it and we will issue a returns number and advise of the best way of returning the item to us.